Contact Us
Feel free to get in touch if you have any questions or need support on a current transaction.
Email Us
info@Resolvit.co.uk
Call Us
0203 824 2480
Visit Us
20-22 Wenlock Road
London
N1 7GU
F.A.Q.
Frequently Asked Questions
Why is settl.it so effective?
Two main reasons:
Contactability: The traditional means of resolving a dispute is by telephone, and in recent years, most people have become expert at avoiding difficult calls using their phone’s caller display feature. They still see their email and postal mail however.
Positive psychology: Unlike the typical dispute contact, a settlement offer brings “good news” – you can now settle the dispute for less than the original amount due.
What’s unique about the settl.it method?
settl.it’s patented triple bid system. The other party can name their own price via up to 3 settlement bids, but a bid will only be accepted if it meets your confidential minimum amount. As a result, they feel more in-control of the process, yet pay more than the minimum required.
How much does it cost?
It’s free to use settl.it to send your offers to settle.
You only pay when those offers are agreed and paid. Even then, the fee is only 10% of the amount paid by the other party.
It’s truly risk-free!
How do I transfer account information into settl.it?
Simple. Single claims can be entered directly into our app, copying and pasting details from your invoices or accounting software. For multiple claims call us and we will walk you through the process or enter the claims for you.
How are other parties invited to settle online?
By email and/or post. If your account data contains email addresses, settl.it will send emails to your debtors to invite them to go online and settle with you. In the more unusual circumstance of not having an email address you can send a postal letter. settl.it will provide you with an easy-to-use template containing a letter proven to be effective.
Do I need to buy or install new software?
No. settl.it is a web-based (“cloud”) application that you access via your computer’s existing web browser and internet connection.
How do I get data from my accounting program?
Also simple. Most accounting packages – including Sage, QuickBooks, Xero, etc. – make it easy to export account data into a spreadsheet file, and even to select the specific accounts you want to export. If you don’t know how, ask your IT consultant or call the helpdesk of your software provider.